Order & Returns Support
TikTok measures valid tracking, late despatch, on-time delivery and seller-fault cancellations. Miss the thresholds and distribution suffers before anything else does.
What you provide
Access to your fulfilment operation and returns policy.
Turnaround
Handover within 2 weeks, then managed daily
What’s included
Good to know
- !Minimum order $250 / £200 applies.
- !Priced from — final figure confirmed before work begins.
How it works
Scope agreed
You tell us what you need and we confirm exactly what is included and what it costs. Nothing starts until that is agreed in writing.
Work delivered
Handover within 2 weeks, then managed daily. You get progress updates rather than silence, and a named person to ask.
Checked and handed over
We check the work against what was agreed, hand it over, and fix anything that is not right for 14 days afterwards.
Common questions
How much does order & returns support cost?
It starts at $299 per month. The exact figure depends on scope, and we confirm it in writing before starting. A minimum order of $250 / £200 applies across the site.
What do you need from me?
Access to your fulfilment operation and returns policy.
How long does it take?
Handover within 2 weeks, then managed daily. If anything is likely to run longer, we tell you before you commit rather than afterwards.
Do I have to commit to anything ongoing?
No. One-off work is one-off. Monthly plans run month-to-month and can be cancelled with 30 days notice.