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Wayfair

Chargeback Audit & Recovery

Deductions come off your remittance before you are paid, which is exactly why most suppliers never audit them. This finds the ones that were wrong and fixes the ones that were not.

What you provide

Access to Partner Home and your remittance statements.

Turnaround

First audit within 3 weeks, then managed month by month

What’s included

Every deduction categorised
Disputes filed and tracked
Root causes fixed, not just appealed
One round of revisions included

Good to know

  • !Minimum order $250 / £200 applies.
  • !Priced from — final figure confirmed before work begins.

How it works

Step 1

Scope agreed

You tell us what you need and we confirm exactly what is included and what it costs. Nothing starts until that is agreed in writing.

Step 2

Work delivered

First audit within 3 weeks, then managed month by month. You get progress updates rather than silence, and a named person to ask.

Step 3

Checked and handed over

We check the work against what was agreed, hand it over, and fix anything that is not right for 14 days afterwards.

Common questions

How much does chargeback audit & recovery cost?

It starts at $449 per month. The exact figure depends on scope, and we confirm it in writing before starting. A minimum order of $250 / £200 applies across the site.

What do you need from me?

Access to Partner Home and your remittance statements.

How long does it take?

First audit within 3 weeks, then managed month by month. If anything is likely to run longer, we tell you before you commit rather than afterwards.

Do I have to commit to anything ongoing?

No. One-off work is one-off. Monthly plans run month-to-month and can be cancelled with 30 days notice.